Marine Corps Communication & Consultative Selling Skills (MC3) Practice Test

Session length

1 / 20

What type of questions encourage information sharing and usually start with phrases like "How do you feel about"?

Open questions

The correct response is that open questions encourage information sharing and often start with phrases like "How do you feel about." Open questions are designed to elicit more detailed and expansive responses from the person being asked. They encourage the individual to express their thoughts, feelings, and opinions, which can facilitate a deeper conversation and understanding.

By prompting the respondent to think critically and articulate their perspective, open questions remove constraints that tend to come with more restrictive question forms. This type of questioning is essential in communication and consultative selling skills, as it fosters an environment of openness, allowing for better rapport and trust to be developed between the parties involved.

In the context of this question, the other types of questions—closed questions, follow-up questions, and clarifying questions—serve different purposes. Closed questions typically invite a brief or one-word answer and do not encourage sharing beyond the basic information. Follow-up questions are used to gain further details on previous answers but may not inherently promote initial sharing. Clarifying questions aim to seek understanding or clarification on a point already discussed, rather than encouraging the sharing of new information.

Closed questions

Follow-up questions

Clarifying questions

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